Terms and Conditions

December 5, 2024

Terms and Conditions for CloudVoiceAI
Effective Date: December 5, 2024
Welcome to CloudVoiceAI
Thank you for choosing CloudVoiceAI (referred to as "we," "our," or "us"). By accessing or using our services, you agree to the following terms and conditions ("Terms"). Please read them carefully before using the CloudVoiceAI platform.

1. Acceptance of Terms

By creating an account, accessing, or using our services, you agree to comply with these Terms, our Privacy Policy, and all applicable laws. If you do not agree, you must not use our services.

2. Services Provided

CloudVoiceAI provides text-to-speech conversion services using advanced AI technology. Features include voice customization, language support, and audio export options. Services may be updated, modified, or discontinued at any time without prior notice.

3. User Accounts

  • Registration: You must provide accurate and up-to-date information when creating an account.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
  • Account Termination: We reserve the right to suspend or terminate accounts for violations of these Terms.

4. Acceptable Use

You agree to use our services lawfully and ethically. Prohibited activities include:
  • Using the platform to generate harmful, abusive, or illegal content.
  • Reverse-engineering or attempting to access our proprietary systems.
  • Sharing or distributing generated content in violation of applicable copyright laws.

5. Fees and Payments

  • Pricing: Service fees are outlined on our website and may vary based on subscription plans.
  • Billing: Payments are processed through third-party payment gateways. Users must ensure their payment information is accurate.
  • Refund Policy: Refunds are subject to our Refund Policy.

6. Intellectual Property

  • Ownership: All software, designs, algorithms, and trademarks related to CloudVoiceAI are the exclusive property of CloudVoiceAI.
  • User Content: Users retain ownership of text inputs but grant CloudVoiceAI a non-exclusive license to process and convert them for service delivery.

7. Generated Content

  • Responsibility: Users are solely responsible for the content they generate using our platform.
  • Restrictions: Generated content must not infringe on third-party rights, promote harm, or violate laws.

8. Data and Privacy

We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described therein.

9. Limitation of Liability

To the fullest extent permitted by law:
  • CloudVoiceAI is not liable for indirect, incidental, or consequential damages arising from the use of our services.
  • Our total liability for any claims is limited to the amount paid by you for the service in the preceding six months.

10. Termination

We may terminate or suspend your account and access to our services at any time for breach of these Terms or if required by law. You may also terminate your account by contacting our support team.

11. Governing Law

These Terms are governed by the laws of India, and any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of pune, India.

12. Dispute Resolution

  • Negotiation: Parties must attempt to resolve disputes informally before seeking legal remedies.
  • Arbitration: Unresolved disputes will be settled by binding arbitration in pune india.

13. Changes to Terms

We may update these Terms periodically. Continued use of the service after changes are made constitutes acceptance of the new Terms.

14. Refund Policy
  1. Payment obligations are non-cancelable and fees paid are non-refundable unless otherwise provided in this section.
  2. If you choose to cancel your Subscription during a Subscription period, you may use the Subscription until the end of your then-current Subscription period or renewal period, but will not be issued a refund for the most recently charged fees.
  3. Refunds are not available for payments made for one-time packs or Subscriptions that have been: (i) purchased more than 5 days ago, or (ii) used for more than 10,000 characters of text to speech conversion characters. If you have purchased a Subscription or a one-time pack within the last 5 days and your account usage is less than 10,000 text characters of voice generation, you can submit a refund request by writing to us at support@cloudvoiceai.com
  4. Within one business day, we'll process your refund. No hard feelings, no questions asked.

15. Contact Information

For questions or concerns, please contact us at:
Email: support@cloudvoiceai.com
Address: Strangler Technology Pvt. Ltd
F2603,B Wing,Pancham Society,Nanded city,Singhgad road,Pune.411068